DogScroll Support
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General

What is DogScroll?

In essence, DogScroll is an app that allows you to have all important information about your dog or your dogs always at hand. In addition, DogScroll is a digital exercise assistant that helps you train your dog in a more goal-oriented way. Designed as a training diary, it allows detailed, yet easy-to-use exercise logs. Training progress is measurable and easy to keep track of. You can set goals for yourself and your dog and monitor the development.

DogScroll is always available whenever you have your phone with you - practically everywhere and any time.

For whom is DogScroll?

DogScroll is the app for the dog lover, equally suitable for pet owners, ambitious dog sports enthusiasts and also professional training instructors. The app can be flexibly adapted to your needs:

  • for a single pet or a whole training group,
  • for simple exercises or complex exercise routines,
  • for people who just have fun with their dog.

How much does DogScroll cost?

DogScroll is very affordable. The price varies a bit based on local VAT rates and pricing patterns of the app stores. Please check the exact price in the app store.

Is there a version for the iPhone?

We are working on DogScroll for the iPhone®.

In which languages can I get DogScroll?

DogScroll is currently available in English, German, and Finnish.

What permissions does DogScroll use?

DogScroll uses the following permissions:

  • Read/Write External Storage (can be disabled)
    • to use an picture from your gallery as your dog’s profile image
    • to save pictures you have taken with DogScroll to your gallery
    • to save training reports
  • Read/Write Calendar (can be disabled)
    • to create and read calendar reminders
  • Internet and License Check
    • to validate the user’s license
    • to send crash reports (with users permission, can be disabled)
    • for manual backups e.g. in case you are changing to a new device

Application

Can I make a backup of my data?

DogScroll supports two backup methods:

  1. The app is configured such that, if you activate backup and restore as well as a backup account in your device settings, the system regularly saves your app data to your Google account. The latest backup will automatically be restored when you reinstall the app, and it is available to be transferred when you take a new device into use. For backups to occur, the device must be connected to the Internet via WiFi and the app data may not exceed 25 Megabytes. In most cases, this is sufficient.
  2. The app allows you to manually back up app data to your personal Google Drive™ storage. Visit the app settings to access the backup and restore functionality. The amount of data backed up is limited only by the available storage on Google Drive. This function is recommended in case you have larger data sets, or when you are using tools other than Android's default tool for transferring data to a new device. Remember that restoring data means replacing all existing DogScroll data.